Tracy Deacon
Tracy joined ILUX in 2017 as part of the finance and admin team and has progressed through the business to her recent appointment as Chief Operating Officer in December 2022.
Tracy leads the management team responsible for delivering services to our clients. With a keen eye for detail and a meticulous grasp of processes, Tracy is helping to develop a growth strategy to deliver outstanding customer service whilst balancing the needs of a fast-moving business.
Her passion lies in streamlining processes and eliminating inefficiencies. She collaborates with all our internal teams to implement and maintain standardisation across our business, ensuring a consistent client experience.
She works with all the teams across the business to help standardise our ways of working, improve efficiency and deliver on our objectives.
ILUX kickstarts 2024 with new jobs, new people and new clients
ILUX, the IT support and consultancy business, has kickstarted the year with key promotions and new staff, and added three local household names to its client portfolio. The company began working with Premier Travel in January as a strategic IT consultant to the business. The travel agency, [Read more]
Unlocking efficiency: How outsourcing your IT can save you money, time and improve patient care
As the demands on hospices continue to grow, so too do the demands on each organisation's operations and infrastructure. The need to improve all aspects of patient care, organisational management, and compliance, makes it essential to streamline operations wherever possible. One strategic move gaining momentum in the [Read more]
Anti-Virus is no longer enough
Over the past 12 months, we have seen a significant increase in the number of cyber attacks on SMEs. Gone are the days when hackers only targeted large businesses. They are increasingly turning their attention to small and medium-sized organisations where there is likely to be less [Read more]