Tracy Deacon
Tracy joined ILUX in 2017 as part of the finance and admin team and has progressed through the business to her recent appointment as Chief Operating Officer in December 2022.
Tracy leads the management team responsible for delivering services to our clients. With a keen eye for detail and a meticulous grasp of processes, Tracy is helping to develop a growth strategy to deliver outstanding customer service whilst balancing the needs of a fast-moving business.
Her passion lies in streamlining processes and eliminating inefficiencies. She collaborates with all our internal teams to implement and maintain standardisation across our business, ensuring a consistent client experience.
She works with all the teams across the business to help standardise our ways of working, improve efficiency and deliver on our objectives.
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