Our wide range of IT support services cover all requirements and budgets.
With ILUX it’s all about partnership – like having your own IT department working with you. Whether you’re embarking on your first support arrangement or migrating from an existing provider, we’ll work with you to achieve a smooth transition.
Your onboarding process will be managed by our projects team with full on-site presence during the implementation/changeover so you can focus on your day-to-day operations with minimum disturbance.
The ILUX Switch Guarantee
Moving from one IT support arrangement to another needn’t be painful. We take full responsibility, liaising with any existing partners, so everything happens seamlessly. Read more>>
On-site audit
Our expert engineers audit your IT infrastructure, identifying pros and cons and produce a detailed proposal of recommendations
Knowledgeable Team
Our team of engineers view clients as real people and understand the importance of the work you do. They’re committed to building relationships, and share your goals.
Same-day on-site service
There are times when remote support isn’t enough. We guarantee same-day on-site support when it’s needed, with an engineer on hand to resolve your problems in person
Round-the-clock support
Your business doesn’t necessarily sleep and so, neither do we with continuous support 24/7, 365 days a year, whenever you need us
Proactive advisors
Headed up by your dedicated technical account manager, we get under the skin of your business so you get the most out of your IT strategy
When switching it off and on again is a bad idea
In today's fast-paced business environment, small and medium-sized enterprises (SMEs) rely heavily on technology to streamline operations, enhance productivity, and stay competitive. One crucial component of your tech infrastructure is your server, the backbone of your digital operations. However, when you face issues with your server's [Read more]
Is that Microsoft email a phishing attack?
Most businesses know that phishing emails are on the increase. Cyber criminals send an email which contains a malicious link or file that allows them to access your network. 83% of organisations reported an attack in the past few years, so it is more a case of [Read more]
ILUX wins Best Outsourced IT Service Provider 2023 in Cambridgeshire
ILUX has been voted Best Outsourced IT Service Provider 2023 in Cambridgeshire in the 5th annual SME News 2023 Business Elite Awards. The award celebrates ILUX's outstanding performance in delivering cutting-edge IT solutions and unmatched customer service to businesses across Cambridgeshire. "We are absolutely thrilled to be named [Read more]