The ILUX Switch Guarantee
Switching IT support providers can seem like more trouble than it’s worth. With multiple providers involved, project managing can seem like a time-consuming option. You are likely to have concerns about losing access to your data, will your existing supplier be cooperative, will the transition mean disruption and interruptions for your business? Are you tied into a contract that you don’t seem to be able to get out of?
It may even mean that you are prepared to stay with your incumbent supplier, even though you aren’t 100% happy with the service. Sometimes, it can seem “better the devil you know”.
But can you and your business afford to make do? Your IT underpins your operational effectiveness; without it, you could be losing money, time and, ultimately, customers!
Having ILUX support your IT makes great business sense. We are so confident we offer all new clients the ILUX Switch Guarantee.
Agree an onboarding date with us
We will both agree an onboarding date to take over the management of your IT support
Give your incumbent supplier notice
Depending on your contract, let your existing supplier know that ILUX will be working with you from our agreed date
We handle the rest!
You can sit back and relax knowing that we are working behind the scenes to minimise disruption and let you focus on running your business
The first 90 days
Our aim is to keep the disruption to your business to an absolute minimum. We will work in the background, contact your third-party suppliers and software suppliers to ensure that when we control your IT infrastructure, it’s “business as usual” for you and your team.
Your dedicated onboarding team will work alongside you to create a detailed project plan with clear timescales and key objectives.
We will spend time with your team to find out what works well and could be improved and develop comprehensive documentation processes.
Our approach includes implementing secure data transfer protocols, defining access controls, and ensuring compliance with relevant data protection regulations (e.g. GDPR).
To find out more about how we could work together, please get in touch
Case Study
Using technology to improve patient care.
ILUX began working with Nottinghamshire Hospice in September 2023 and now manage their whole IT infrastructure.
Read more about the transition that means the organisation can focus on patients.
Our partnerships
PIR International
Diaverum TGS
BoilerJuice
Adams Harrison solicitors
When switching it off and on again is a bad idea
In today's fast-paced business environment, small and medium-sized enterprises (SMEs) rely heavily on technology to streamline operations, enhance productivity, and stay competitive. One crucial component of your tech infrastructure is your server, the backbone of your digital operations. However, when you face issues with your server's [Read more]
Is that Microsoft email a phishing attack?
Most businesses know that phishing emails are on the increase. Cyber criminals send an email which contains a malicious link or file that allows them to access your network. 83% of organisations reported an attack in the past few years, so it is more a case of [Read more]
ILUX wins Best Outsourced IT Service Provider 2023 in Cambridgeshire
ILUX has been voted Best Outsourced IT Service Provider 2023 in Cambridgeshire in the 5th annual SME News 2023 Business Elite Awards. The award celebrates ILUX's outstanding performance in delivering cutting-edge IT solutions and unmatched customer service to businesses across Cambridgeshire. "We are absolutely thrilled to be named [Read more]
