Sales and General Enquiries: 0333 311 0109

Support: 0333 311 0809

 Avada Accountant Demo
General: 0333 311 0109 | Support: 0333 311 0809
 Avada Accountant Demo

Senior Field Service Engineer

Are you looking for your next big opportunity? Do you thrive on delivering great customer service? Are you someone that can support our clients with day-to-day front-end IT support? If the answer is yes, then this role could be for you.

You’ll be the “face” of ILUX to our clients, giving them technical support across the UK including trouble-shooting issues, installing and configuring IT equipment.

Responsibilities also include basic user training, network repairs, and maintaining client documentation. Collaboration with internal and external teams is crucial, along with exceptional time management. We are looking for someone with an enquiring mind who thrives on proactive issue resolution and ensuring our clients are happy with the outcome.

If you love speaking to customers and thrive in a sometimes pressurised environment, get in touch.

Salary: £28-34k

Hours: Full-time, Monday to Friday

Office: Based full-time in our St Ives office with extensive travel throughout the UK

Download the full job description here>>

If you have any questions, please email [email protected] or call Lisa Barclay on 01480 501500.


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