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Unlocking efficiency: How outsourcing your IT can save you money, time and improve patient care

As the demands on hospices continue to grow, so too do the demands on each organisation’s operations and infrastructure. The need to improve all aspects of patient care, organisational management, and compliance, makes it essential to streamline operations wherever possible.
One strategic move gaining momentum in the hospice sector is outsourcing IT support and consultancy.
In this article, we’ll explore the benefits of this approach, focusing on operational efficiency, cost-effectiveness, and improved patient care.

Outsourcing means you and your team can focus on core competencies. It allows your leadership team to redirect focus and energy towards operational projects, such as refining care protocols, staff training, and community outreach. By offloading the IT management to experts, hospice leaders can dedicate more time and resources to the heart of their mission – delivering compassionate end-of-life care.

“I’m not technical; I just need IT to work. Our partnership with ILUX means I don’t need to understand the intricacies of a certain piece of hardware or my network infrastructure because they do. They explain things in plain English, demonstrate how things will work and let me get on with running the organisation.”
Ross Henderson, Director of Income Generation

Managing an in-house IT team can be a resource-intensive task. Outsourcing IT support provides a cost-effective alternative, allowing hospices to benefit from a team of experts without the overhead costs associated with recruitment, training, and maintaining an internal IT department.

Outsourcing also enables you to allocate funds strategically, directing resources towards patient care, staff development, and community engagement initiatives.

The healthcare sector is dynamic, with regulatory changes, technological advancements, and evolving patient care models. Outsourcing IT support provides hospices with a nimble and adaptable IT infrastructure.

External experts can stay abreast of industry changes, implement necessary updates, and guide hospices through the integration of new technologies, ensuring that organisations remain at the forefront of healthcare innovation.

Read Nottinghamshire Hospice: Using technology to improve patient care here.

James Tilbury

Tel: 01480 501500

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