Chris Hull
Chris has nearly 15 years of IT experience, particularly working in-house in the veterinary sector. He joined ILUX in 2021 as a Field Service Engineer and was promoted to Service Desk Manager in December 2023.
He is responsible for overseeing service desk operations, managing staff and vendors, budgeting, and process definition. As part of the wider Operations team, he manages IT service operations, executive communications, performance monitoring, and SLA compliance.
Chris is ITIL (Information Technology Infrastructure Library)-qualified and is a member of the Service Desk Institute.
He wants to develop the Service Desk team to ensure that everyone receives a consistently good experience and their issue is fixed in a timely manner.
He is particularly focused on developing his team of analysts and engineers with a targeted training and development plan for each member.
Chris Hull
Service Desk Manager
chris.hull@ilux.co.uk
Tel: 
Lighting up the night with Nottinghamshire Hospice
Each year Nottinghamshire Hospice shares the opportunity to light up its iconic tower to raise money and celebrate the memory of patients. To celebrate our new partnership with the organisation, the tower will be turning bright pink from Saturday 23 December to Tuesday 3 January, as [Read more]
