A veteran Royal Navy Submarine Underwater Warfare Tactician and Training Officer, Tim migrated to Brazil after service to teach Aviation Theory and Service Desk management of a support desk for Siemens Enterprise Communication (Now “Unify”) in Sao Paulo.
When relocating back to the UK, he managed a Customer Service desk for Mercedes-Benz Finance, specialising in end-of-contract support and then worked as a Project Implementation Manager for an HR, Time & Attendance and Payroll software provider, Civica.
Tim joined ILUX in November 2023 to work closer with customers and provide them with the best experience possible.
Tim Ocean
Technical Account Manager
tim.ocean@ilux.co.uk
Tel: 
ILUX kickstarts 2024 with new jobs, new people and new clients
ILUX, the IT support and consultancy business, has kickstarted the year with key promotions and new staff, and added three local household names to its client portfolio. The company began working with Premier Travel in January as a strategic IT consultant to the business. The travel agency, [Read more]
Unlocking efficiency: How outsourcing your IT can save you money, time and improve patient care
As the demands on hospices continue to grow, so too do the demands on each organisation's operations and infrastructure. The need to improve all aspects of patient care, organisational management, and compliance, makes it essential to streamline operations wherever possible. One strategic move gaining momentum in the [Read more]
Anti-Virus is no longer enough
Over the past 12 months, we have seen a significant increase in the number of cyber attacks on SMEs. Gone are the days when hackers only targeted large businesses. They are increasingly turning their attention to small and medium-sized organisations where there is likely to be less [Read more]
