A veteran Royal Navy Submarine Underwater Warfare Tactician and Training Officer, Tim migrated to Brazil after service to teach Aviation Theory and Service Desk management of a support desk for Siemens Enterprise Communication (Now “Unify”) in Sao Paulo.
When relocating back to the UK, he managed a Customer Service desk for Mercedes-Benz Finance, specialising in end-of-contract support and then worked as a Project Implementation Manager for an HR, Time & Attendance and Payroll software provider, Civica.
Tim joined ILUX in November 2023 to work closer with customers and provide them with the best experience possible.
Ransomware threats are surging – here’s how to protect your business
Ransomware threats are surging – here’s how to protect your business Imagine turning on your computer one morning and discovering that all your crucial files – from customer data to financial records – are locked. Completely inaccessible. Then, a menacing message demands a ransom to unlock [Read more]
Preparing for the Future: Why Upgrading to Windows 11 is Crucial for Your Business
Preparing for the Future: Why Upgrading to Windows 11 is Crucial for Your Business As a business owner or director, you will, no doubt, be familiar with the constant need to balance operational costs with the need for up-to-date technology. While upgrading hardware might seem like [Read more]
ILUX kickstarts 2024 with new jobs, new people and new clients
ILUX, the IT support and consultancy business, has kickstarted the year with key promotions and new staff, and added three local household names to its client portfolio. The company began working with Premier Travel in January as a strategic IT consultant to the business. The travel agency, [Read more]