What is VoIP?
Voice over IP refers to the transmission of voice traffic over internet-based networks instead of the traditional PSTN (Public Switched Telephone Network) telephone networks.
What are SIP Phones?
Simply put, a SIP Phone is a phone that uses the Open Standard “SIP” to set up and manage phone calls. SIP Phones can be classified in 2 main categories:
· HardPhones – looks like a regular telephone, and indeed behaves as one. However, the hardware is designed to work with VoIP.
· SoftPhones – a software program that provides telephone functionality. A SoftPhone can run on desktops, tablets and smartphones (iOS/Apple, Windows, Linux and Android).
What is Unified Communications?
Unified Communications (UC) is defined as the process in which all means of communication, communication devices and media are integrated, allowing users to be in touch with anyone, wherever they are, and in real time.