Telephony

Modernise your business telephony with the latest software-based technology

Business telephony systems have come a long way in the last 10 years. We offer the latest software-based business telephony systems so you can take advantage of cutting-edge technology. VoIP (voice over internet protocol) offers a cost-efficient, digital alternative to traditional phone systems – allowing you to use your internet and network to make voice calls, but with even more capabilities.

Reduce your phone bill by up to 80%

ISDN lines are now legacy technology and costly. VoIP systems use SIP trunks which are a fraction of the cost and offer lower call rates. As your internal calls will also go via your network these become free regardless of global location.

Scale your system to your needs

Traditional systems are expensive and difficult to scale – our software-based systems let you add more extensions, lines and features as your businesses grows.

Switchboard capability

IVR – Our systems come with powerful call queuing features together with the ability to offer menu options to your callers.

Take your extension with you

Use one single number wherever you are. Your number is directed seamlessly to your smartphone or computer, with no more need for mobile-specific numbers.

Cutting-edge web conferencing

Enjoy the power of web conferencing wherever you are – e.g. working from home or travelling. Attend meetings around the world with cutting-edge technology.

See where your colleagues are

Improve teamwork by seeing colleagues’ status (e.g. ‘in a meeting’, ‘away from desk’, etc.). Helps save time and money by reducing voicemail tags and improves productivity.

Deliver voicemail and faxes to your inbox

Voicemails are converted to sound files and faxes are converted to PDFs – both are sent directly to your email inbox.

Instant messaging

Unite teams with instant messaging chat without the need for a third-party messaging system. Works across Windows, Mac, iPhone and Android devices.

Built-in software to make and receive calls

Manage calls from your desktop and make and receive calls when you’re out of the office. Use a headset and you won’t even need a desk phone.

Take your extension wherever you go

‘Extension anywhere’ lets you use one extension for your desk phone and mobile with reduced bills. Enjoy web conferencing from your desktop and mobile, and unify communications such as instant messaging and voicemail to your inbox. Our VoIP systems run on your server and connect to any SIP phone as well as Apple and Android mobile devices.

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