Boilerjuice: Service Desk
Engaging with ILUX to use IT to help power their success
Cyber threats to your business can include email phishing, malware, malicious links in websites and social media, and increasingly from ransomware. The effects can be catastrophic: loss of data, downtime and, in the worst cases, the complete loss of IT function, crippling your ability to run your business.
These threats are often unwittingly triggered by your own staff, so it’s vital to have robust, comprehensive security protection in place. Keep one step ahead of potential threats, and your business can avoid the worst happening.
Keep malware and ransomware off all your devices and servers. ILUX Anti Virus stays up-to-date with the latest threats by monitoring for signs of suspicious behaviour, and updating automatically. ILUX Anti Virus is monitored by our Network Operations Centre and any alerts are reported directly to our Service Desk who will immediately make contact to remove the virus. Virus removal is included with ILUX Anti Virus.
Protection from security threats arising from websites and social media. Prevent your users from visiting potentially unsafe websites. This is essential for your network security but also business reputation and employee productivity management. Unlike other web filtering, ILUX Web Filtering is not restricted to your office, it protects your employees wherever you are.
Spam (unsolicited or undesired electronic messages) is not only annoying – it can also carry malicious links and file attachments. ILUX Anti Spam helps keeps your email spam-free to help mitigate security threats and problem emails.
Cyber Essentials is a simple but effective, Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber-attacks. ILUX are authorised to perform Cyber Essentials audits in order for you to gain certification giving peace of mind to you and your clients.
For enhanced protection providing the desired throughput you need a business-grade firewall. Using hardware from Cyberoam and Cisco, you can benefit from deep packet inspection, intrusion prevention, secure remote access via VPN without a degradation in performance.
Our security services – ILUX Anti Virus, ILUX Web Filtering and ILUX Anti Spam – deliver total peace-of-mind by combining all necessary protection into one comprehensive, remotely managed service. We’ll look after your system security while you look after your business.Contact our sales team