London Home-Workers Are Worst For GDPR Compliance In The UK

Cambridge, May 2020 - As the UK awaits news as to whether restrictions of the lockdown could be relaxed, home working has become the new norm with many businesses operating a “business as usual approach” with 100% of their workers working from home.

However, recent research conducted by full-service IT support company ILUX, has revealed some eye-opening revelations that business owners should consider. Of the 2,000 home working Brits surveyed, one in ten believed that their expected working practices are not GDPR compliant. Worryingly, in London the issue seems much worse, with 16% admitting they are not compliant.

13% of the UK workforce admitted that they are using their own home technology for work. This could be the catalyst for their concerns over GDPR compliance. However, only 6% of Londoners have this issue, showing some better preparedness by the capital companies.
But the issue is not just compliance, it is that of support for the majority of Brits. Two thirds of the 2,000 home workers felt that they did not have enough support from business owners when it comes to their IT – something that Londoners also didn’t experience as nearly half (47%) felt that they were extremely supported by their employers. 

James Tilbury, Managing Director at ILUX, comments: “Whilst, as business owners, we may be busy, stressed and frankly trying to keep our heads above water, it is not a time to be complacent. Asking employees to work from home and then not providing the right computer systems and security measures is a recipe for disaster. It is no surprise that Londoners are having less issues, as more international, larger and prepared companies will be asking people to work from home. Other regions of the UK could really benefit from observing what these companies have done for their employees.”.

GDPR was brought in to strengthen data protection for individuals across the EU, all UK companies that process personal data must comply or risk significant financial penalties. For a business, not complying could have significant implications on business relationships also.

Tilbury continues: “Employees should only use business devices, not home computers, phones and/or tablets to transfer data. All devices should have the latest patches applied, to ensure security vulnerabilities or other bugs are fixed, as well as anti-virus, anti-spam and web protection.

Home computers will, most likely, not have these applied. Nine in ten is a positive figure, better than would be expected, but as a business owner I would be starting to ask myself “Did I plan enough for home working” and get some advice from an industry professional on how you might rectify any GDPR issues in my business, now. Better to be proactive than reactive in these situations.”

ILUX has been compiling the information gathered from the research to provide advice and guidance on their website – where you can get contact with a professional, for confidential advice. Business owners should visit

Research was conducted by OnePoll to 2,000 UK home working adults in April 2020.

Media contact:
Jay Evans, Head of PR | [email protected] | 07808 789689